Unity Health Systems-St. Mary's Hospital

PFI# 0412
Revised: August 1999

Complaints:

Complaint Information: 1998
Complaint Investigations Completed
5

Complaints with Statements of Deficiencies (SOD) Issued
2

% of Complaints with SODs Issued
40%

Regional % of Complaints with SODs Issued: 22.7%

Areas Cited as a Result of Complaints:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
10/21/98 405.9 ADMISSION AND DISCHARGE -Discharge 11/30/98
10/21/98 405.7 PATIENTS' RIGHTS -Hospital Responsibilities 11/30/98

Complaint Information:	1998
Complaint Investigations Completed	5
Complaints with Statements of Deficiencies (SOD) Issued	2
% of Complaints with SODs Issued	40%
Regional % of Complaints with SODs Issued:	22.7%

SOD Date	Regulatory Citation	Areas Cited:	Date Plan of Correction Accepted
10/21/98	405.9	ADMISSION AND DISCHARGE -Discharge	11/30/98
10/21/98	405.7	PATIENTS' RIGHTS -Hospital Responsibilities	11/30/98