PFI #0114
Lake Shore Health Care Center, Inc.
Complaints:
| Complaint Information | 1999 |
| Complaint Investigations Completed | 8 |
| Complaints with Statements of Deficiencies (SOD) Issued | 6 |
| % of Complaints with SODs Issued | 75% |
| Regional % of Complaints with SODs Issued: | 38.7 % |
Areas Cited as a Result of Complaints:
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
| 11/30/99 | 405.6 | Quality Assurance QA Committee | 12/21/99 |
| 9/29/99 | 405.4 | Medical Staff Accountability | 11/3/99 |
| 8/2/99 | 405.24 | Environmental Health Animals | 8/24/99 |
| 6/29/99 | 405.8 | Incident Reporting 24 Hour Reporting | 7/14/99 |
| 6/4/99 | 405.2 | Governing Body Care of Patients | 10/6/99 |
| 6/3/99 | 405.5 | Nursing Services Delivery of Services | 10/6/99 |
| 6/3/99 | 405.4 | Medical Staff Medical Staff Accountability | 10/6/99 |
SURVEYS
| DATE OF SURVEY | TYPE | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 10/5/99 – 10/5/99 | Cobra | 489.24 – Provider/Supplier Agreement Essentials Special Response – Medicare Hospital Emergency |