South Nassau Communities Hospital
PFI #0527
Complaints:
| Complaint Information: | 1999 |
| Complaint Investigations Completed | 14 |
| Complaints with Statements of Deficiencies (SOD) Issued | 9 |
| % of Complaints with SODs Issued | 64% |
| Regional % of Complaints with SODs Issued: | 51.9% |
Areas Cited as a Result of Complaints:
| SOD DATE | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 1/8/99 | 405.24 | Environmental health (e) Housekeeping | 3/9/99 |
| 7/29/99 | 405.19 | Emergency Services (c) General Policies and Procedures (e) Patient Care (f) Quality Assurance | 9/25/99 |
| 2/2/99 | 405.5 | Nursing Services (b) Delivery of Services (e) Quality Assurance | 4/28/99 |
| 405.7 | Patients Rights (b) Hospitals Responsibilities | 4/28/99 | |
| 405.9 | Admission/discharge (f) discharge | 4/28/99 | |
| 10/29/99 | 405.6 | Quality Assurance Program (b) Activities of the QA Program | 12/21/99 |
| 405.7 | Patients Rights (b) Hospitals Responsibilities | 12/21/99 | |
| 405.19 | Emergency Services (e) Patient Care (f) Quality Assurance | 12/21/99 | |
| 2/25/99 | 405.6 | Quality Assurance Program (a) The governing body | 4/7/99 |
| 405.7 | Patients Rights (b) Hospitals Responsibilities | 4/7/99 | |
| 405.19 | Emergency Services (e) Patient Care (f) Quality Assurance | 4/7/99 | |
| 2/25/99 | 405.3 | Administration (b) Personnel | 4/20/99 |
| 8/12/99 | 405.7 | Patients Rights (b) Hospitals Responsibilities | 8/12/99 |
| 3/1/99 | 405.5 | Nursing services (a) Organization and staffing (b) Delivery of services | 8/24/99 |
| 405.6 | Quality Assurance Program (a) The governing body | 8/24/99 | |
| 405.7 | Patients Rights (b) Hospitals Responsibilities | 8/24/99 | |
| 405.10 | Medical records (a) General requirements | 8/24/99 | |
| 3/18/99 | 405.19 | Emergency services (e) Patient care | 6/10/99 |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |
| 8/30/99 | 405.4 | Bell Commission Medical staff (b) Organization | 8/10/00 |
| 8/30/99 | 405.6 | Quality assurance (a) Quality assurance/improvement program | 8/10/00 |
| 12/29/99 | 405.7 | Article 28 Patients’ rights (b) Hospital responsibilities | 1/14/00 |
| 12/29/99 | 405.9 | Admission/discharge (f ) Discharge | 1/14/00 |
| 12/29/9 | 405.17 | Pharmaceutical services (c) Physical facilities | 1/14/00 |
| 12/29/99 | 405.19 | Emergency services (e) Patient care | 1/14/00 |
| 12/29/99 | 405.24 | Environmental health (e) Housekeeping | 1/14/00 |
Most Recent Routine Survey Date:
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited as a Result of Complaints: | Date Plan of Correction Accepted |