Hospital Complaint and Survey Information - 2003

St. Elizabeth Medical Center

PFI # 0598

Revised: 2/04

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed: 5
Complaints with Statements of Deficiencies (SOD) issued: 3
% of Complaints with SODs Issued 60%
Regional % of Complaints with SODs issued: 38.9%

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
2/27/2003 405.5(b) Nursing Services - Delivery of Services 5/8/2003
  405.6(a) Quality Assurance  
  405.8(a) Incident Reporting  
  405.12(b) Surgical Services - Operation & Service Delivery  
8/11/2003 405.2(f) Governing Body - Care of Patients No POC Required
  405.5(b) Nursing Services - Delivery of Services  
  405.8(a) Incident Reporting  
09/29/2003 405.5(c) Nursing Services - Administration of Drugs No POC Required
  405.11(b) Infection Control - Nosocomial Surveillance, Prevention and Control  

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited Date Plan of Correction Accepted
2/5/2003 Annual Compliance Review - Resident Work Hours None  

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
none