Hospital Complaint and Survey Information - 2003
Hudson Valley Hospital Center
PFI # 1039
Revised: June 2004
Complaint Information:
| Calendar Year: | 2003 |
|---|---|
| Complaint Investigations Completed: | 7 |
| Complaints with Statements of Deficiencies (SOD) issued: | 3 |
| % of Complaints with SODs Issued | 43% |
| Regional % of Complaints with SODs issued: | 24.5% |
Areas Cited as a Result of Complaint Investigations:
| SOD Date | Regulatory Citation | Areas Cited: | Date Plan of Correction Accepted |
|---|---|---|---|
| 1/9/03 | 405.5(b)(2) | Nursing Services-Delivery of Services | 2/25/03 |
| 1/9/03 | 405.9(f)(1) | Admission/Discharge | 2/25/03 |
| 4/25/03 | 405.2(f)(1) | Governing Body-Care of patients | Pending |
| 4/25/03 | 405.4(a)(1)(i) | Medical Staff-Medical Staff accountability | Pending |
| 4/25/03 | 405.5 | Nursing Services | Pending |
| 4/25/03 | 405.5(b)(1)(i)(b)(3)(b)(4) | Nursing Services-Delivery of Services | Pending |
| 4/25/03 | 405.7(b)(9) | Patients' Rights-Hospital responsibilities | Pending |
| 4/25/03 | 405.10(c)(1) | Medical Records-Authentication | Pending |
| 7/3/03 | 405.5(a)(1) | Nursing Services-Organization and Staffing | Pending |
| 7/3/03 | 405.5(b)(4) | Nursing Services-Delivery of Services | Pending |
| 7/3/03 | 405.11(b)(iii) | Infection Control | Pending |
| 7/3/03 | 405.19(e)(1)(e)(2) | Emergency Services-Patient Care | Pending |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited: | Date Plan of Correction Accepted |
|---|---|---|---|
| 7/3/03 | Article 28 Focused | 405.2(b)(2) Governing Body-Organization and operation | Pending |
| 7/3/03 | Article 28 Focused | 405.7(b)(12) Patients Rights-Hospital responsibilities | Pending |
Most Recent Survey Date:
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited: | Date Plan of Correction Accepted |
|---|---|---|---|
| none | |||
